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Compassionate & Connected Caregiver Interaction: Using Our Science to Build an Effective Communication Repertoire

This course equips RBTs with practical, compassionate communication strategies to strengthen collaboration with caregivers. Participants will explore common caregiver experiences, learn simple, ACT-informed approaches (including values, defusion, and present-moment awareness), and apply easy-to-use tools, like the “Two Wins + One Ask” framework, to create clear, supportive, and effective end-of-session interactions.

Speaker Name

Kate Nasuti, MS, BCBA

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Compassionate & Connected Caregiver Interaction: Using Our Science to Build an Effective Communication Repertoire

Course Objectives

By the end of this course, learners will be able to:

Describe at least two common caregiver experiences (e.g., overwhelm, guilt, fear of judgment) and identify two compassionate communication strategies RBTs can use to support alignment

Explain, in simple terms, three ACT processes relevant to caregiver interactions (values, defusion, present-moment awareness) and name one ACT-consistent micro-skill they can use in a caregiver conversation

Apply a simple three-step end-of-session structure (“Two Wins + One Ask”) to summarize sessions for caregivers in a way that is clear, compassionate, and consistent with RBT scope of practice

Kate Nasuti, MS, BCBA

Kate has over 20 years of experience using the science of Applied Behavior Analysis to help improve the lives of others. In those two decades, Kate had the privilege of having a rather dynamic career, working in a variety of settings (schools, group homes, client homes, hospitals, clinics) in a variety of roles (direct support staff, group home manager, case supervisor, and clinic director) in a variety of states (New Jersey, California, and now Florida).
While the majority of her career has embodied supporting and teaching children with developmental disabilities and their families, Kate has most recently created a practice where she is bringing this work to outside of the world of early intervention. With extensive training in Acceptance Commitment Therapy, Kate has been using this knowledge along with other modalities to conduct workshops, as well as coach individuals who are seeking behavior change and looking to find alignment with their values. She has also brought this to the company group level, consulting with those who are wanting to provide their employees with the opportunity to bring their whole selves to work, which includes clarifying values, cultivating mindfulness, meditation, and self-care practices, and improving communication, both with themselves and with others.
As a caregiver, a behavior analyst, and a person committed to a life of service, Kate finds it tremendously rewarding to teach others the skill repertoires that have significantly improved her own happiness and well-being.

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Time-Ordered Agenda

Time

Session / Activity

0-5 minutes
Welcome & Overview
5-15 minutes
Why Caregiver Interactions Matter
15-30 minutes
ACT Foundations for Compassionate Caregiver Conversations
30-45 minutes
Practical Communication Tools for RBTs (Within Scope)
45-55 minutes
Case Examples & Brief Role-Play
55-60 minutes
Wrap-Up & Questions